HomeCrew Support

In the parent area, open Settings → Browser access and choose “Connect another device”. On the second device, scan the QR code shown there, or enter the eight-character Family code. A Family code can be used once and expires after 10 minutes; there is no separate PIN to connect a browser.

The Family code is shown in the parent area under Settings → Browser access, once a parent has enabled it. Family codes are never displayed on public pages.

Profile PINs remain on each device. If another adult profile exists, that adult can continue using their own Profile PIN. If every parent Profile PIN is lost, local data may need to be erased and the family set up again.

A parent can open Settings and use Manual adjustment. The reason and balance change remain visible in the child's activity history.

HomeCrew records approved rewards. A parent still adjusts the child's device allowance or provides money manually. HomeCrew does not transfer funds or integrate with Apple Screen Time.

When a parent enables Browser access, family data is saved by the HomeCrew service and connected devices check for updates regularly, so chores, approvals, points and rewards stay synchronized across iPhone, iPad and browser.

“Erase everything” removes HomeCrew data from the current device. If Browser access is enabled, choose “Turn off everywhere” first to delete the synchronized family space as well. For help with a deletion request, email the support address above.